Introduction
Welcome to the first Tech Report of the 2025–2026 school year! The last report went out in February 2025, so it’s good to be back sharing updates again. My goal is to publish these bi-monthly (though sometimes the schedule shifts), as a way to keep everyone informed on what’s happening with Technology at HAST.
In this edition, you’ll find:
- Highlights of new initiatives and improvements from the summer
- Reminders about key procedures
- A breakdown of recent support tickets
- Other important updates related to technology use at HAST
Thank you for taking the time to read — these reports are meant to keep us all on the same page and make sure technology continues to support teaching and learning effectively.
What’s New?
New Staff Devices
Towards the end of last year, all teachers received new laptops and iPads while office staff received new laptops. My goal is always to try and replace staff devices every five years and we were able to replace them after four years this time. The laptops were a mix of 2024 14 inch MacBook Pros and 2025 MacBook Airs, both with M4 chips. The iPad Pros contain M4 chips and came with keyboard cases.
PIXM Phishing Protection
Over the summer I remotely installed PIXM phishing protection on all staff laptops. The goal of PIXM is to to provide additional protection for staff when they are presented with the abundance of phishing scams
This tool provides an extra layer of defense against the growing number of online scams and phishing attempts by using AI to detect fake login pages and phishing links that try to steal your credentials.
Phishing attacks are the #1 way hackers try to get into school systems. With PIXM, your device has built-in protection, but your vigilance is still key — keep reporting suspicious emails with Phish Notify and completing your monthly training.
IXL
IXL was moved from manual rostering to rostering by Clever. Users can now login using either clever or through their google workspace account. We did make some changes to our subscription as the prices did almost double since our last renewal. We have cut out 11th and 12th grade from our subscription. Additionally, we are using the IXL diagnostic instead of NWEA to track student growth in grades 6-9. High School will be using PSAT.
Cybersecurity Audit
This summer, HAST completed a cybersecurity audit through CyberTracks, a cooperative program between Indiana University and Purdue University that helps organizations strengthen their cybersecurity posture.
As part of new state legislation, schools will be required to complete a cybersecurity audit every three years beginning in 2027. Participating in this program now helps ensure we remain ahead of compliance requirements.
The audit examined all aspects of cybersecurity at HAST, including:
- Hardware and software management
- Access control
- Incident response and recovery
- Secure configurations
- Leadership, policy, budget, and personnel
I answered over 100 detailed questions based on the Trust CI Framework and CIS Safeguards, followed by a two-hour fact-finding meeting with CyberTracks staff. A few weeks later, we received a comprehensive report of findings and recommendations.
Overall, HAST scored well, with many strong systems already in place. At the same time, the audit provided valuable feedback on areas where we can improve. I have already started implementing several of these recommendations to further strengthen our security posture.
This was a very positive experience and ensures HAST continues to be proactive about protecting our systems, staff, and students.
AI Guidelines
In May, the HAST Board approved the AI Guidelines, which establish clear expectations for how artificial intelligence should — and should not — be used at HAST.
While not everyone agrees on the role of AI as a learning tool, it is important to recognize that AI is rapidly becoming an integral part of society. As educators, we must prepare students to engage with these tools responsibly.
The purpose of the guidelines is to ensure that students:
- Learn how to use AI at a basic, practical level.
- Develop the skills to apply AI as a supportive tool rather than a shortcut.
- Understand the importance of critical thinking and integrity in their work.
By approaching AI with both caution and preparation, we can help our students build the skills they will need in the future while protecting the integrity of their learning today.
Khan Academy & Khanmigo
This year, HAST received a Digital Learning Grant from the IDOE, which has funded a subscription for Khan Academy and Khanmigo.
We have already completed several trainings on Khanmigo and will continue professional development throughout the year. As part of the grant requirements, we are implementing the Khanmigo Writing Coach to support student writing.
The Writing Coach will first be piloted with 8th and 9th grade English classes. This tool is designed to guide students through the entire writing process, offering feedback and structure without generating the work for them.
Benefits include:
- Immediate feedback for students as they draft and revise.
- Stronger student ownership of the writing process.
- Reduced grading load for teachers, particularly on first drafts.
This integration is intended to support both students and teachers, ensuring that AI is used as an assistive learning tool rather than a shortcut.
Communication Guidelines
In May, the HAST Board approved the HAST Communication Policy, reaffirming our commitment to using ParentSquare as the school’s unified communication system.
Under this policy, ParentSquare is the official tool not only for staff-to-family communication but also for all extracurricular and athletics activities. This ensures families receive a consistent, reliable, and centralized stream of information, reducing confusion across multiple platforms.
Diamond Assets & Electronic Recycling
To maximize the value of our older technology, HAST will be working with Diamond Assets to sell retired staff MacBooks and iPads. This allows us to recoup a portion of the cost of the new devices purchased this year.
In addition, I will be coordinating with an electronic recycling company to responsibly dispose of very old equipment that is no longer useful. This effort will help clear valuable space in IT storage while ensuring that all devices are recycled in an environmentally responsible manner.
Procedures & Important Information
iPad Rollout
iPads were successfully distributed during Open House and the first day of school. Overall, the process went smoothly and was very efficient.
The only challenge we encountered involved communication with students who attend the ACC program and arrived later in the day. The plan was for these students to pick up their iPads from their first-hour teacher; however, many were unsure where to go and ended up in the office or with another teacher instead.
This issue was amplified by the larger number of ACC students this year, but aside from this, the rollout went well. For next year, we may need to adjust the distribution process for ACC students or provide clearer communication ahead of time to ensure a smoother experience.
iPad Keyboard Cases
The Logitech Rugged 3 Combo cases with keyboards have been discontinued and are no longer being manufactured.
- Equity for All Students: Because replacements are not available, some students may not have functioning keyboards while others still do. Please know this will not create an unfair advantage. The keyboard is a helpful tool, but it is considered a luxury item and is not required for success at HAST. All students continue to have the same access to learning opportunities.
- Possible Replacements: If we are able to secure any replacement keyboards, they will be distributed on a first-come, first-served basis. A list of students already in need has been created, and priority will be given to new HAST students before additional requests are filled.
- Care for Working Keyboards: Students who currently have a functioning keyboard must care for it properly so it lasts as long as possible. Please remind your student:
- Do not hold the iPad by the keyboard flap.
- Do not fold the keyboard flap behind the case.
- Students should NOT write or draw on their cases.
We appreciate your support in making sure our technology resources are used responsibly and equitably for all students.
Phishing, Malware, Adware
Please continue to be vigilant with emails, downloads, and browser activity. Over the past month, we’ve had several incidents where staff accidentally:
- Downloaded browser hijackers
- Installed Chrome extensions that redirected searches and displayed ads
- Installed adware or malware on devices
Scams like these are growing in frequency and sophistication. The best defense is to be careful and aware before clicking or downloading.
If something unusual does happen — strange pop-ups, redirects, or suspicious behavior — it is important to report it immediately so the Technology Department can isolate the issue and remove the threat.
Please remember:
The sooner it’s reported, the easier it is to prevent damage and keep our systems safe.
Do not ignore odd behavior on your laptop.
Report quickly through a support ticket, phone call, or message.
With regards to phishing emails, we have a built in phishing button called “phish notify.” Please use this to report any phishing or scam emails. See the directions below on how to use phish notify:
Loaner Devices
A reminder that HAST does not provide loaner iPads for students with broken, lost, or forgotten devices. Students are expected to use alternative assignments provided by their teacher until their device is repaired or replaced. This ensures accountability and consistent management of our device program.
Software Audit & Allowed Software
Each month, as the Technology Director, I conduct a software audit to review apps and tools being used on HAST devices. This is not just about organization — it’s a critical cybersecurity and student data privacy practice. Here’s why:
- Unapproved software may collect or share student data in ways that violate state and federal privacy laws (FERPA, COPPA, etc.).
- Some apps can introduce security risks, such as phishing, malware, or unauthorized data access.
- By auditing, we ensure that only safe, vetted, and compliant tools are being used with students.
What you need to do:
- If you plan to use any software or apps that are not on the Approved Software List, you must first complete the Software Request Form.
- That software should not be used until approval is given.
- Both links are also available under Staff Links for quick access.
This process helps us stay compliant, protect our students’ information, and reduce cybersecurity risks across the school. Thank you for doing your part to keep HAST safe and secure.
Learning
As we continue rolling out Khan Academy and Khanmigo, please don’t hesitate to reach out for support. Ms. Kite and I are available to help you get the most out of these tools and ensure they add value to your classroom.
On each PD day, we will offer training sessions focused on Khan Academy, Khanmigo, and/or Artificial Intelligence in education. In addition, we may invite staff members to share how they are using these tools creatively in their classrooms.
If you are interested in presenting or showcasing something you’re doing, please let us know — it’s a great way to highlight innovative teaching practices and inspire colleagues.
Support Ticket Breakdown

Lost iPads

Broken iPads
There were no “official” broken iPads last month as there were no insurance claims filed; however, 2 iPads were replaced due to not functioning.
Reminders
- Remember to fill out a support ticket for any and all support issues.
- Screen protectors, replacement chargers, and deductible payments can be purchased from the Technology store on our website. This is located under the quick links.
- All staff should stay up to date on their Infosec training.
